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Your Privacy

Your privacy is important to Theserve. This policy details how we gather and store information provided to us and with whom the information is shared.

Website Visitors

When you visit our website our web servers will record basic information from your computer, this includes your IP address, the pages accessed and the date and time of that access.

We also make use of cookies; these are small pieces of data sent from our web servers to your computer designed to enhance your browsing experience with our website.

None of the information recorded is personally identifiable.

We may from time to time share summary information with internet advertising companies or similar third parties purely to track the effectiveness of any marketing we may perform.

Our website may contain links to websites owned and operated by third parties. These third parties have their own privacy policies, including use of cookies, and they will govern the use of personal information they collect or you submit whilst visiting these websites.

We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

Theserve Internet Customers

When you sign up with us you are required to provide contact details. The contact details are your name, address, email address and telephone number.

If you take services from us it is likely that we will require payment details, this typically includes credit card or bank account (direct debit) information.

These details are required in order for us to provide services to you and to be able to contact you in regards to those services.

From time to time we may send out bulletins or newsletters via email, these are written in-house and are designed to be informative in nature. You may choose to unsubscribe from these mailings via your personal preferences.

Disclosure to Third Parties

Our policy is to never disclose any personal information to third parties without your express permission or only in instances where disclosure is required to process transactions or provide services.

Personal information, website, server or email content will never be disclosed to third parties unless:

  • Required to under warrant, interception order or other legal processes which Theserve determines to be valid
  • Theserve is privy to details or processes which appear to be criminal in nature
  • It is necessary to protect legitimate interests of Theserve and its customers

Information Security

Theserve is committed to industry best practices and regulatory compliance.

Where information exchanges are made over the internet we will offer SSL encryption; in some cases it will be a requirement.

The storage of any sensitive data will be in accordance with any applicable regulatory requirements which may include encryption.

Access to company databases and systems are only allowed by those who have signed and are bound by confidentiality and non-disclosure agreements.

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